How can end-user training contribute to the effectiveness of an SEG?

End-user training is pivotal in enhancing the effectiveness of a Secure Email Gateway (SEG) because it empowers users to recognize and respond appropriately to potential threats. This training helps users understand the limitations of the SEG, making them less reliant on the technology alone for their email security. When users are well-informed about phishing attacks, malware, and other social engineering tactics, they are more likely to adopt safe practices, such as scrutinizing unexpected attachments or links, thereby reducing the risk of a successful attack on the organization.

By fostering a culture of security awareness, organizations can create a more resilient posture where employees act as a first line of defense, complementing the technological safeguards provided by the SEG. This collaboration between user behavior and technological solutions results in a more holistic and effective security strategy, minimizing the chances of a breach that could exploit the vulnerabilities inherent in human behavior.