True or False: External Directories can be used to manage both internal and external contacts.

The statement that external directories can be used to manage both internal and external contacts is false. External directories are primarily designed to store and manage information about contacts that are outside an organization, such as clients, vendors, or partners. Their primary purpose is to provide access to these external contacts without compromising the security or privacy of internal user data.

Internal contacts, on the other hand, are typically managed through internal directories or system databases that are secure and accessible only to authorized personnel within the organization. These internal directories contain sensitive information about employees and organizational structure, which would not be appropriate to share through an external directory.

By understanding the distinct roles that internal and external directories play, it's clear why the statement is inaccurate, thereby leading to the conclusion that the answer is indeed false.