True or False: The Timeline of an outage event is visible when expanding a Historic Incident.

The statement is true because when expanding a Historic Incident in a Secure Email Gateway (SEG), users can view the Timeline of an outage event. The Timeline provides valuable insights into the sequence of events that occurred during the incident, allowing users to understand the progression and impact of the outage. This feature is important for analysis and learning from past incidents, aiding in improving response strategies and minimizing future occurrences.

The availability of the Timeline feature in the Historic Incident view enhances transparency and assists in post-incident reviews, making it easier for teams to discuss what happened, what actions were taken, and what could be improved next time. This helps ensure that all stakeholders are informed and can learn from the incident, fostering a culture of continuous improvement within the organization.