Which feature can significantly improve the detection of false negatives in an SEG?

Utilizing end-user feedback applications can significantly enhance the detection of false negatives in a Secure Email Gateway (SEG). False negatives occur when a malicious email is mistakenly classified as benign, allowing it to bypass security measures. When end-users are able to provide feedback on the emails they receive, particularly by reporting suspicious messages that were not flagged by the SEG, it creates a valuable feedback loop. This input helps security teams to fine-tune detection algorithms and improve the overall accuracy of the email filtering process.

Incorporating user feedback can also help identify trends in threats that the SEG might not be aware of, thus allowing for adjustments in the system to better recognize and block similar threats in the future. By engaging end users in the security process, organizations can leverage real-world experiences to reinforce their email security posture effectively. This approach not only enhances detection capabilities but also raises overall awareness and vigilance among the users themselves.