Which of the following is a reason to gather user feedback on SEG?

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Gathering user feedback on a Secure Email Gateway (SEG) is essential for several reasons, and tailoring security settings to user experiences and reported issues is one of the most critical aspects. This approach allows organizations to understand firsthand how users interact with the SEG and what potential challenges they face. By focusing on user experiences, organizations can identify specific security settings that may not align with actual user needs or could be causing confusion or inefficiencies in their workflows.

User feedback can highlight gaps in the current security measures, such as overly aggressive filtering that might inadvertently block legitimate emails or insufficient protection against emerging threats. By addressing these concerns, organizations can adjust the SEG's configurations, ensuring a balance between optimal security and user productivity.

This ongoing process of gathering and implementing feedback fosters a more user-centric approach, ultimately leading to enhanced security and a better overall experience for the users, which is critical in maintaining their trust and engagement with the system.

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